Dear Doctor Bagley

I’m hopeful this is one way we turn around the broken healthcare system. I have a voice. You have a voice.

Express your appreciation for those who deserve it.

Also, express your dissatisfaction with those who deserve it. I also filed a formal complaint for one particular incident.

Don’t be that guy who only complains. Give honest feedback for extraordinary service. Extraordinarily bad, and extraordinarily good.

Hospitals take patient feedback seriously.

Together we can make a difference.

Dr. Bagley,

Just a quick note to say THANK YOU

You probably don’t remember helping me at UCSD Thorton IR on 2-11-2019 during my month long hospitalization. Your personal heartfelt patient centered care made a huge difference in my successful recovery, weeks ahead of Doctors prognosis. It was greatly appreciated, beyond what I can put into words here.

If you’re interested in the full story, I wrote about it on a public Facebook post here.

If what I wrote there can get you in trouble, please let me know and I’ll take it down as of course that is not my intention.

You may also appreciate this picture on the last day of my hospitalization 

I believe you’re a resident. Please keep your heart open for the years to come with patients. The one’s who allow the broken system to beat them down and lose empathy, compassion and forget why they become a doctor in the first place are all too common. You’re different, a unique unicorn that patients deserve more of. I can guarantee that other’s you help feel the same way, likely better, they just didn’t do the detective work I needed to do to locate your name in the 566 page report among the dozens of doctors who I saw that month.

Keep it up, you’re making a huge difference in “Making America Great Again”  Seriously!

With Gratitude,

PS – Who is your supervisor and how can I reach them, or is the WeListen hotline the best way to report your outstanding service?

Categories: Crohn's Disease, Gratitude, Hospital, Joel's Story, LOVE, Pharmaceuticals, Relationships, and STORIES-OF-HOPE.